About us
Established since 2011, K9 Cares offers professional, qualified dog daycare in a secure indoor unit. We are a 4 Star licensed dog daycare establishment complying with all of DEFRA’s new legislation released in October 2018.
We are also have comprehensive insurance in place. We are a close nit team of highly experience and committed dog crazy individuals who share our lives with these 4 legged wonders on a daily basis.
Your poochy will enjoy a canine based socially stimulating day here at K9 Cares, carefully balanced with periods of sleep and rest to ensure ‘over stimulation’ doesn't occur, all under the watchful eye of our loving and dedicated team.
Your dogs are our lives!!
Dog Health & Welfare
Why choose K9 Cares?
You dogs health and welfare is of up most importance!!
All new dogs must attend an initial behavioural assessment to ensure they are happy and comfortable in a daycare setting and are sociable and well mannered towards other dogs. We will decline acceptance into daycare should we feel that daycare is not a good fit for them. Also if any dogs show any negative behaviour changes whilst attending daycare at any point, we will evaluate whether continuation in daycare is the best for the dog, the other dogs in our group and our staff.
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All dogs must also be up to date with all their annual vaccinations, and evidence of this must be presented to Reception staff at their initial assessment. These must also be updated on an annual basis and reported to our staff. This also includes Vet recommended Flea & Worm treatments.
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All dogs that attend daycare are monitored for their basic welfare needs each day, some of these include:
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Toileting / Drinking water / Socialising with other dogs / Any health concerns / Any behavioural adjustments required and how we managed them / Rest periods
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Lots of fun play, Stimulation and Socialisation.
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Constant access to clean, fresh water.
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Cosy and readily accessible areas for those dogs who want 'quiet time'.
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Walks available on request.
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Supervised at all times.
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Welfare needs assessed daily.
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We are fully insured by Protectivity Pet Business Insurance, which includes Dog Daycare, Dog Walking, Dog Grooming and key holding.
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4 Star Licensed by our local Herefordshire Council to board up to 26 dogs in Doggy Day Care and also complying with all of DEFRA's required legislation published in October 2018.
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Safety is of high importance to us and we have our own Emergency Fire/Evacuation Procedure.
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A fully equipped Advanced First Aid kit is always on site, and we have undertaken a OFQAL level 3 advanced Canine First Aid Course with an accredited Canine First Aider Provider and the City and Guilds level 2 Canine Health and Husbandry
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Many methods of Payment: Cash, Cheque, BACS, Debit/Credit Card Paypal or Ping It.
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Weekly updates/pictures of your dog on our Facebook, Instagram and Twitter feed so you can see the sort of things they have been up to during the day.
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Honest daily feedback of your dogs behaviours during the day... good or bad!!
Modern Technologies
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We monitor all our dogs on a daily basis, ensuring their basic welfare needs are met, i.e. toileting, drinking, interacting with other dogs and staff, resting, behaviours displayed both negative and positive.​
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We use the latest technology to document all these needs, so we are always clear and open to all our customers.
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Our customers can access an online portal through Pet Sitter Plus, where they can view all of the above, communicate with us and book and cancel appointments. There is also the facility to pay securely online as well as updating all your dogs information.
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In addition to the dogs being constantly monitored by our highly trained staff, we also use modern CCTV to monitor our dogs which is also displayed in Reception for all to see. Daily activity is recorded for reflection and training opportunities for all the team as well as maintain a high level of security.